JOB DESCRIPTION

 Front Desk Supervisor Supervisor br Reliable and engaging As a Rooms Supervisor you will demonstrate the essence of creating an exceptional guest journey You are committed to taking care of the guests from the moment they arrive through to their departure br What is in it for you br Employee benefit card offering discounted rates in Accor worldwide br Learning programs through our Academies br Opportunity to develop your talent and grow within your property and across the world br Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 br What you will be doing br Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service br Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests br Ensure employees are informed daily about priorities to personalize service br Your experience and skills include br Service focused personality is essential br Previous experience in a similar leadership role is an asset br Prior experience working with Opera or a related system br Strong interpersonal and problem solving abilities and the ability to lead by example